Data Deletion Requests

Anyone can ask us to delete the personal information Visionize Marketing holds about them, including Meta Platform Data where applicable. You do not need an account to make a request.

How To Request Deletion

1. Email us at james@visionizemarketing.org with the subject line "Data Deletion Request".
2. Include your name and the email address, phone number, business name, or Facebook Page / Instagram account connected to our services, so we can locate your information.
3. Tell us whether you want all of your information deleted or only specific information (for example, Meta Platform Data only).

Please do not send passwords, access tokens, Social Security numbers, full payment card numbers, or other sensitive information we do not need.

What Happens Next

• We may contact you to verify your identity before acting on the request, to protect you from fraudulent requests.
• Once verified, we will delete or de-identify the personal information and Meta Platform Data under our control, unless we are required or permitted by law to keep certain records (for example, for legal, tax, security, or dispute purposes).
• Copies in secure backups may remain for a limited time until they are overwritten through normal backup cycles.
• We will confirm by email once your request has been processed.

Removing Our Access Through Facebook

If you connected a Meta account to Visionize Marketing, you can also remove our access at any time in Facebook under Settings & Privacy, then Settings, then Apps and Websites (or Business Integrations), and removing Visionize Marketing. Removing access stops new data from being shared with us. To have data we already received deleted, please also send the email request above.